Saturday, 30 December 2017

Apple faces lawsuits over its intentional slowing of older iPhones (30)

Apple apologises for slowing down older iPhones with ageing batteries
Apple faces lawsuits over its intentional slowing of older iPhones

Apple has apologised to customers for deliberately slowing the performance of older iPhone models without users’ consent. Apple has admitted to slowing down the iPhone 6, 6S, 7 and SE when their batteries are either old, cold or have a low charge to prevent abrupt shutdowns. Two separate class-action lawsuits were filed Thursday, brought by plaintiffs in California and Illinois, arguing that Apple did not have consent to slow down their iPhones.


  • The US tech company also announced a $50 (£37) reduction in the cost of iPhone battery replacements, down from $79 to $29, and an iOS (operating system) software update providing updates on iPhone battery health in early 2018.
  • A statement on Apple’s website said: “We’ve been hearing feedback from our customers about the way we handle performance for iPhones with older batteries and how we have communicated that process. We know that some of you feel Apple has let you down.
  • Analysis of performance data by the benchmarking firm Primate Labs clearly showed the artificial inhibition of the iPhone’s performance, which prompted Apple’s admission.

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